About Us-Orlando Ticket Connection

MAKE YOUR VACATION EPIC!

OrlandoTicketConnection.com and affiliate Epic Visitor Services, Inc. are one of Central Florida’s most reputable theme park ticket specialists. As an authorized re-seller of Walt Disney World, Universal Orlando, SeaWorld Parks, and Gray Line Tours, we can supply all your Orlando discount ticket needs.We are NOT affiliated with any time share and are committed to giving excellent customer service!  Join thousands who have made us their exclusive ticket partner for Orlando Discount Theme Park & Attraction Tickets!

Don’t wait in line! Buy online and go straight to the parks with our easy, fast check-out!

Orlando Ticket Connection & EPIC Visitor Services Locations

We have two convenient locations for ticket pick-ups at world famous Orlando Premium Outlets.
Choose either:
Orlando Premium Outlets-International Drive, 4951 International Drive, Orlando, Florida 32819
Orlando Premium Outlets-Vineland Avenue, 8200 Vineland Avenue, Orlando, Florida 32821. 
Go to Epic Visitor Services located in the Food Court at Orlando Premium Outlets. 
Pick-up Hours: 10:30 AM to 8:00 PM.

Once you arrive, our experienced, professional, vacation planning consultants will help you plan your stay by providing you maps, helpful information and recommendations on hotels, rental cars, attractions, dining, and golf.

Triple Advantage

Orlando Ticket Connection is the ONLY  Discount Theme Park Tickets re-seller that offers the TRIPLE ADVANTAGE!  For every order of $300 or more you will receive:

About Us-Orlando Ticket Connection

1. The ORLANDO TICKET CONNECTION COUPON Book with up to $4000 in savings for a family of four!

2. A special VIP coupon book for Orlando Premium Outlets!! where you can enjoy exciting discounts at A|X Armani Exchange, Brooks Brothers, Calvin Klein Men’s and Women’s, Dooney & Bourke, Guess, Hugo Boss, Jones New York, Juicy Couture, Kenneth Cole, Perry Ellis, Polo Ralph Lauren, Tommy Hilfiger, Ultra Diamonds and many more!

3. Access Code for The City Access Network APP.

www.OrlandoTicketConnection.com  is an AUTHORIZED, CONTRACTED, full-service ticket provider for Walt Disney World, Universal Studios, Sea World, Busch Gardens, Aquatica, Disney’s Blizzard Beach and Typhoon Lagoon; all Central Florida Dinner Shows including Blue Man Group, Medieval Times,  and Sleuths Mystery Dinner Show. We also provide tickets to many half-day attractions like WonderWorks, Ripley’s Believe It Or Not!!, Titanic and many other great attractions.

We are a licensed and bonded ticket reseller.  You are guaranteed to receive top quality and exceptional customer service when selecting www.OrlandoTicketConnection.com  for your vacation planning needs.

ORLANDO TICKET CONNECTION PRIVACY POLICY

This privacy policy describes the collection, use, protection, disclosure, correction and deletion of your personal information by OrlandoTicketConnection.com. Please take a moment to read the following to learn more about our information practices, including what type of information is gathered, how the information is used and for what purposes, to whom we disclose the information, and how we safeguard your personal information. Your privacy is a priority at OrlandoTicketConnection.com, and we go to great lengths to protect it. This privacy policy applies to the website located at OrlandoTicketConnection.com, including all subpages and successor pages, as well as all services that we offer, including but not limited to those services that we offer through our websites when you register for an OrlandoTicketConnection.com account. OrlandoTicketConnection.com may update its privacy policy from time to time. When we change the policy in a material way a notice will be posted on our website along with the updated privacy policy. Why we collect personal information

We collect your personal information because:
• It helps OrlandoTicketConnection.com deliver products;
• It helps OrlandoTicketConnection.com deliver a superior level of customer service;
• It enables OrlandoTicketConnection.com to give you convenient access to our products and services and focus on categories of greatest interest to you;
• It helps OrlandoTicketConnection.com keep you posted on the latest product announcements, updates, special offers, and events that you might like to hear about. If you do not want OrlandoTicketConnection.com to keep you up to date with OrlandoTicketConnection.com news, updates and the latest information on products and services, send an email request to info@orlandoticketconnection.com.

What information we collect, when we collect it, and how we may use it:
If you wish to utilize OrlandoTicketConnection.com, OrlandoTicketConnection.com needs your information for purposes of processing and transmitting information to process your requests and to ensure your website experience. Also, there are a few situations in which your personal information may help us give you better service. For example:
• When you interact with OrlandoTicketConnection.com, we may collect personal information relevant to the situation, such as your name, mailing address, phone number, email address, and contact preferences; your credit card information and information about the OrlandoTicketConnection.com products such as their product ID and date of purchase; and information relating to a support or service issue;
• We collect information regarding customer activities on our websites and applications. This helps us to determine how best to provide useful information to customers and to understand which parts of our websites, products, and Internet services are of most interest to them;
• We may use personal information to provide products and/or services that you have requested as well as for auditing, research, and analysis to improve OrlandoTicketConnection.com products.

When we disclose your information:
OrlandoTicketConnection.com takes your privacy very seriously. OrlandoTicketConnection.com does not sell or rent your contact information to other marketers or any other third party. If you wish to utilize the OrlandoTicketConnection.com discloses your information to third party service providers and institutions for purposes of processing and transmitting information to drive the correct data and content between servers and apps for your experience.

With our service providers, vendors, and strategic partners:
There are also times when it may be advantageous for OrlandoTicketConnection.com to make certain personal information about you available to companies that OrlandoTicketConnection.com has a strategic relationship with or that perform work for OrlandoTicketConnection.com to provide products and services to you on our behalf. These companies may help us process information, extend credit, fulfill customer orders, deliver products to you, manage and enhance customer data, provide customer service, assess your interest in our products and services, or conduct customer research or satisfaction surveys. These companies are also obligated to protect your personal information in strict accordance with OrlandoTicketConnection.com policies, except if we inform you otherwise at the time of collection. Without such information being made available, it would be difficult for you to purchase products, have products delivered to you, receive customer service, provide us feedback to improve our products and services, or access certain services, offers, and content on the OrlandoTicketConnection.com website.

Lawful requests:
At times we may be required by law or litigation to disclose your personal information. We may also disclose information about you if we reasonably determine that for national security, law enforcement, or other issues of public importance, disclosure is necessary.

Cookies and other technologies:
As is standard practice on many websites, OrlandoTicketConnection.com websites use “cookies” and other technologies to help us understand which parts of our websites are the most popular, where our visitors are going, and how much time they spend there. We also use cookies and other technologies to make sure that our online advertising is bringing customers to our products and services. Cookies contain information that is transferred to your computer’s hard drive. These cookies are used to store information, such as the time that the current visit occurred, whether the visitor has been to the site before and what site referred the visitor to the web page. If, however, you prefer not to enable cookies, you can disable them in your browser. Please note that certain features of OrlandoTicketConnection.com products will not be available once cookies are disabled. As is true of most websites, we gather certain information automatically and store it in log files. This information includes Internet Protocol (IP) addresses, browser type, Internet Service Provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data.
We also use Google Analytics. Google Analytics is a web analytics tool that helps website owners understand how visitors engage with their website. Like many services, Google Analytics uses first-party cookies to track visitor interactions as in our case, where they are used to collect information about how visitors use our site. We then use the information to compile reports and to help us improve our site.  We also may use other Google Analytics tools, such as Demographics and Interest Reporting, which enable us to learn more about the characteristics and interests of the users who visit our Site, and remarketing with Google Analytics, which enables us to provide relevant advertising on different websites and online services. Google Analytics collects information anonymously. It reports website trends without identifying individual visitors. You can opt out of Google analytics without affecting how you visit our site – for more information on opting out of being tracked by Google Analytics across websites you use, visit this Google page.  We use this information, to analyze trends, to administer the site, to track users’ movements around the site and to gather demographic information about our user base. In our email messages and newsletters, we use a “click-through URL” linked to content on the OrlandoTicketConnection.com. When customers click one of these URLs, they pass through our web server before arriving at the destination web page. We track this click-through data to help us determine interest in topics and measure the effectiveness of our customer communications. If you prefer not to be tracked simply avoid clicking text or graphic links in the email. In addition, we use pixel tags — tiny graphic images — to tell us what parts of our website customers have visited or to measure the effectiveness of searches customers perform on our site. Pixel tags also enable us to send email messages in a format, customers can read. And they tell us whether emails have been opened to ensure that we’re sending only messages that are of interest to our customers. We may use this information to reduce or eliminate messages sent to a customer.

How we protect your personal information:
OrlandoTicketConnection.com takes precautions — including administrative, technical, and physical measures — to safeguard your personal information against loss, theft, and misuse, as well as unauthorized access, disclosure, alteration, and destruction. OrlandoTicketConnection.com use Secure Sockets Layer (SSL) encryption on all web pages where personal information is required. To make purchases from the OrlandoTicketConnection.com, you must use an SSL-enabled browser such as Safari, Google, or Internet Explorer. Doing so protects the confidentiality of your personal and credit card information while it’s transmitted over the Internet. You can help us by also taking precautions to protect your personal data when you are on the Internet. Change your passwords often using a combination of letters and numbers, and make sure you use a secure web browser like Safari or Google.

Integrity of your personal information:
OrlandoTicketConnection.com allows you to keep your personal information accurate, complete, and up to date. Naturally, you have the right to access, correct and delete the personal information you have provided, though you may not delete all info if you wish to maintain an account with OrlandoTicketConnection.com it is required to retain some information with about OrlandoTicketConnection.com processing. Despite our best efforts, errors sometimes do occur. If you identify any personal information that is out-of-date, incorrect or incomplete, let us know and we will make the corrections promptly and use every reasonable effort to communicate these changes to other parties who may have inadvertently received incorrect or out-of-date personal information from us. In the event, you delete your information, such deletion may make it impossible for OrlandoTicketConnection.com to continue offering you some or all products.
OrlandoTicketConnection.com retains personal information if we are required to for our business relationship or as required by Federal or Provincial laws, subject to reasonable industry practices for records retention. OrlandoTicketConnection.com has appropriate procedures in place with respect to the destruction, deletion and disposition of personal information when it is no longer required by OrlandoTicketConnection.com, subject to applicable law. If the event that any dispute between you and OrlandoTicketConnection.com regarding your personal information or this policy is not resolved pursuant to the “Dispute Resolution” section below within thirty (30) days, either party may consult a relevant privacy commissioner. EU-US Privacy Shield Framework; GDPR.  The following provisions govern information collected in reliance on the EU-U.S. Privacy Shield Framework Principles for transfers of personal data from the EU to the United States. OrlandoTicketConnection.com adheres to the Privacy Shield Principles (“Principles”) and is committed to subject to the Principles all personal data received from the EU in reliance on the Privacy Shield. Individuals from whom OrlandoTicketConnection.com collects personal information under the Privacy Shield have the right to access their personal data by contacting OrlandoTicketConnection.com at info@OrlandoTicketConnection.com.com. Because of the certification to the Privacy Shield, OrlandoTicketConnection.com is subject to the investigatory and enforcement powers of the FTC, the Department of Transportation, or any other U.S. authorized statutory body. You may access the Privacy Shield List here.

Notice and Choice:
When OrlandoTicketConnection.com collects personal information from individuals, it may share this information with its client organizations or third parties as described above in the Privacy Policy. Individuals should review the privacy policy of the client organization. Individuals will have the choice of signing up for OrlandoTicketConnection.com services or not. A link to the OrlandoTicketConnection.com privacy policy will be provided when individuals are first asked to provide personal information when opting in to OrlandoTicketConnection.com services.
In instances in which OrlandoTicketConnection.com is not the controller or collector of the personal information, but only a processor, it has no means of providing individuals with the choice and means for limiting the use and disclosure of their personal information or providing notices when individuals are first asked to provide personal information to OrlandoTicketConnection.com. In such instances, OrlandoTicketConnection.com will comply with the instructions of the controller of such information; provide appropriate technical and organizational measures to protect personal data against accidental or unlawful destruction or accidental loss, alteration, unauthorized disclosure or access, and to the extent appropriate, assist the controller in responding to individuals exercising their rights under the Principles.

Disclosures to Third Parties:
OrlandoTicketConnection.com will not make disclosures of personal information to third parties without notifying individuals that such disclosure may be made. In instances in which OrlandoTicketConnection.com collects personal information from individuals, prior to disclosing personal information to a third party, OrlandoTicketConnection.com shall notify the individual of the fact that their information may be disclosed. If individuals do not wish to have their personal information disclosed to any third parties, the individual should not register an account on OrlandoTicketConnection.com.

Data Security:
OrlandoTicketConnection.com shall take reasonable steps to protect personal information from loss, misuse and unauthorized access, disclosure, alteration and destruction. OrlandoTicketConnection.com has put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information from loss, misuse, unauthorized access or disclosure, alteration or destruction. OrlandoTicketConnection.com cannot guarantee the security of information on or transmitted via the Internet.

Data Integrity:
OrlandoTicketConnection.com shall only process personal information in a way that is compatible with and relevant for the purpose for which it was collected or authorized by those who provided the information. To the extent necessary for those purposes, OrlandoTicketConnection.com shall take reasonable steps to ensure that personal information is accurate, complete, current and reliable for its intended use.

Access:
In those instances in which OrlandoTicketConnection.com collects personal information directly from individuals, OrlandoTicketConnection.com shall allow those individuals access to their personal information and allow the individual to correct, amend or delete inaccurate information, except where the burden or expense of providing access would be disproportionate to the risks to the privacy of the individual in the case in question or where the rights of persons other than the individual would be violated

Recourse, Enforcement, and Liability:

a) Dispute Resolution
If you filed a complaint with OrlandoTicketConnection.com and it has not been properly addressed, arbitration is the designated approach by OrlandoTicketConnection.com as the dispute resolution body to address complaints regarding OrlandoTicketConnection.com collection of personal information and provide appropriate recourse.
b) Binding Arbitration
If your claims as to data covered by the EU-U.S. Privacy Shield have not been remedied through dispute resolution directly with OrlandoTicketConnection.com or through independent dispute resolution as described above, such “residual claims” may be heard by a “Privacy Shield Panel” composed of one or three arbitrators as agreed upon by the parties. The Privacy Shield Panel may only award individual-specific, non-monetary equitable relief (e.g. access, correction, deletion of the individual’s data in question) necessary to remedy the violation of the Principles only with respect to the individual. Damages, costs, fees and other remedies may not be awarded, and each party bears its own attorney’s fees. This arbitration option is only available for an individual to determine for such “residual claims” whether OrlandoTicketConnection.com has violated its obligations under the Principles as to that individual and whether any such violation remains fully or partially unremedied.
c) GDPR (General Data Protection Regulation)
The GDPR replaces Directive 95/46/EC and becomes enforceable on May 25, 2018. The following statement is intended to supplement the preceding discussion of the EU-U.S. Privacy Shield. As to personal data collected and controlled by OrlandoTicketConnection.com, subject to the qualifications and limitations stated in the preceding discussion, EU data subjects retain their full rights to be informed of the purposes of our processing activities at collection; to withdraw consent; to access, rectify, transport, and erase their personal data; to object to processing for direct marketing efforts; and to object when subjected to automated processing decisions. As to personal data collected by third parties, and as to which OrlandoTicketConnection.com is a mere processor, EU data subjects should contact the controller (e.g., church or ministry) with regard to their rights to be informed of the purposes of our processing activities at collection; to withdraw consent; to access, rectify, transport, and erase their personal data; to object to processing for direct marketing efforts; and to object when subjected to automated processing decisions. Such rights may be subject to certain qualifications and limitations as stated in the discussion of EU-US Privacy Shield.
OrlandoTicketConnection.com understands that the adoption of global data security practices is not a one-time activity. OrlandoTicketConnection.com “privacy by design” approach requires that our default user data protection levels be at the highest setting by default. In the unlikely event of breach, OrlandoTicketConnection.com will notify data subjects and Supervisory Authorities (SAs) in the EU according to procedures provided in GDPR Articles 33 and 34.

Our company commitment to your privacy:
To make sure your personal information is secure, we communicate these privacy guidelines to OrlandoTicketConnection.com employees and strictly enforce privacy safeguards within the company.

Freedom of information requests:
If you are communicating to any organization or institution that is subject to either federal or provincial public sector “freedom of information” or “access to information” legislation, then please note that information concerning your communication may disclosed to third parties pursuant to the procedures available under those laws.

Inquires, complaints, and dispute resolution:
If you wish to verify, correct or delete any personal information we have collected, or if you have any questions or concerns, or if you have any complaints, please contact info@OrlandoTicketConnection.com If there is a dispute between you and OrlandoTicketConnection.com regarding your personal information or this policy, you agree to use reasonable efforts to resolve such dispute with OrlandoTicketConnection.com informally and to consult and negotiate with OrlandoTicketConnection.com in good faith to reach a fair and equitable solution.

Privacy questions:
If you have questions or concerns about OrlandoTicketConnection.com privacy policy, please contact our Privacy Officer. Our Privacy Officer can be contacted at:
OrlandoTicketConnection.com is located at 329 Franklin Street, Ocoee Florida 34761, contact us at info@OrlandoTicketConnection.com

Orlando is the city that makes dreams come true for visitors of  all ages!!

Come join the Magic!!